Communication & Information Technology

1- Introduction Information & Communication Technology (ICT):
a) Definition of ICT.
b) History of Information Technology.
c) Role of ICT in Today Environment.
d) Business Process Reengineering.
e) Component of ICT.

2- E-Commerce – A Business Perspective
E-Commerce: definition, benefits, & limitations.
E-marketing & Marketing Mix.
E-Commerce Classification & Models.
Cyber-services, B2c, B2B & Supply Chain.
E-Payment.

3- E-Business – Technical Perspective
Strategic Planning (important factors, risk management, disintermediation threat)
Technical Perspective :
– Internet, Intranet, & Extranet.
– E-commerce framework and infrastructure.
– Electronic data interchange.
– Security issues.
– Development tools & languages.

4- Computer Networking
-Internet History & Importance.
-Network Communication Approaches.
-Ethernet Technology.
-Internet Addressing.
-ARP & RARP.
-Internet Protocol.
-IP Routing.
-IP Submitting.

5- Introduction to IT Project Management.

6- Risk Management – Program Management.